Effective external shipping support is vital for SME growth and sustainability

The Crucial Role of External Support for SME Growth in the Shipping Industry

 

In today's fast-paced business environment, small and medium-sized enterprises (SMEs) face numerous challenges, particularly in logistics and shipping. Effective external support is vital for their growth and sustainability. London-East Transportation Services (LETS) part of the InXpress Network, exemplifies how partnering with the right logistics provider can transform an SME's operational efficiency and customer satisfaction.

 

The Importance of Customer Satisfaction

 

Customer satisfaction is at the heart of everything we do. Our extensive experience, understanding of diverse needs, availability, and proactive approach ensure that our clients receive unparalleled service. Here's why customer satisfaction is crucial for SMEs:

 

Building Loyalty: Satisfied customers are more likely to return and recommend your services to others, creating a loyal customer base.

Positive Reputation: Happy customers lead to positive reviews and word-of-mouth referrals, enhancing your business's reputation.

Increased Revenue: Satisfied customers are more likely to make repeat purchases, directly impacting your bottom line.

 

Our Services

 

We offer a wide range of tailored logistics solutions designed specifically for SMEs, ensuring efficient and cost-effective shipping. Here’s a glimpse into our comprehensive services:

 

- Same Day Collection: Bikes, cars, or vans aim to be at your door within 60 minutes of your booking, offering secure nationwide deliveries.

- Next Day Delivery: Compare quotes from multiple carriers to secure the best deals for next business day deliveries across the UK.

- UK Wide Shipping: Reliable and affordable shipping services, customisable through our web portal, Webship+.

- Import & Export: Full end-to-end shipping services for import and export customers, ensuring seamless international logistics.

- eCommerce Integration: Our tool links with major ecommerce platforms, automating the shipping process and saving you time.

- Insurance & Fulfilment: Comprehensive goods-in-transit cover and secure warehousing solutions to manage inventory efficiently.

- Pallet Services: Timely and budget-friendly pallet delivery services, with multiple carrier options.

- Consultancy and Planning: Expert support for SME online retailers and ecommerce businesses, offering strategic planning and competitive rates.

 

Why Choose London-East Transportation Services?

 

Since 2013, LETS has been a trusted partner for SMEs in Essex, Central, and East London. We collaborate with renowned national and international carriers to provide personalised customer service and competitive rates. Here’s what sets us apart:

 

- Secure and Reliable: Access to multiple carrier options, tracking, and a full paper trail ensures peace of mind.

- Excellent Customer Service: Our dedicated team is always ready to assist, with no call centers involved.

- Flexible Solutions: No minimum monthly volume requirement, making our services ideal for lower volume shippers.

- Comprehensive Portal: Our web shipping portal simplifies the process of obtaining quotes, booking shipments, tracking parcels, and managing invoices.

 

Our Commitment

 

"We deliver anything, anywhere, anytime, any weight." This commitment underpins every service we provide. We ensure SMEs receive the best possible solutions from reputable carriers at discounted rates, tailored to meet their specific needs.

 

Contact Us

Need a quote quickly? Pop us an email and we can get started.

Want to set up an Account? Simply fill in our Account Application form and send it back to the team at [email protected]

 

Our team is ready to support your business with reliable and efficient shipping solutions. For further enquiries, contact us at:

 

The Office

Romford, Essex RM7 7DN

0203 600 6006

[email protected]

 

Business Hours

Monday - Friday 9am to 5.30pm

Opening an account with LETS is quick and easy. It’s free and requires no commitment to a minimum monthly spend or shipping volume. Partner with us to experience a secure, reliable, and discounted service that supports your business growth.

 

What Our Customers Say

 

Steve Jakes from Search Media Limited:

"It is a pleasure for me to write a testimonial for LETS and cannot praise the service enough. The team are very professional, efficient, and extremely helpful. Receiving a personal service really helped me secure a very large account."

London-East Transportation Services Ltd is part of the InXpress Network, offering global courier and freight management services tailored to SME needs. Join us and experience the difference in logistics excellence.