Concerned about delivery pressures as the Christmas season approaches?

Here’s a short guide to help you navigate this very busy time highlighting the benefits of access to multiple carrier options, using our leading, easy shipping portal, and the importance of a dedicated support team.

Plan Ahead for Shipping Needs

• Forecast Demand and Budget Early: Determine your anticipated order volume, shipping deadlines, and preferred carriers. Early planning gives you time to budget for shipping costs and handle any potential disruptions. We can help guide an advise you on the best way to approach bookings, simply call the team!

• Set Customer Expectations: Clearly communicate holiday shipping deadlines and options on your website and in customer emails. This reduces customer anxiety around delays and keeps everyone informed of your timelines.

Access All Carrier Options in One Portal

• Centralise Your Carrier Choices: Use our shipping portal that brings together multiple carrier options in one place, you will have instant access to different services and rates, so you can choose the best option for each order—whether you need speed, cost-efficiency, or specialised delivery.

• Compare and Customise Shipping: Having access to multiple carriers lets you tailor shipping by location, delivery time, and budget. For example, for nearby areas, you might choose a more economical ground option, while farther orders could go by express. The flexibility can also reduce costs and improve delivery accuracy.

Rely on a Dedicated Support Team

• A Trusted Team on Standby (No Call Centres): With our dedicated support team, you can access real help when you need it, without getting stuck in call centre queues. Whether it’s troubleshooting an order or adjusting a delivery, knowing you have reliable people to contact can prevent small issues from becoming big ones.

• Real-Time Problem Solving: In a time-sensitive season, quick and effective support is essential. Our knowledgeable support team can guide you on best shipping practices, help with portal issues, and find solutions to any problems that arise along the way.

Optimise for Efficiency and Control

• Track Shipments Centrally: With a unified portal, you can manage all shipments from one dashboard. Track packages, handle returns, and adjust as necessary—all from one place. This can significantly cut down on the time needed to monitor each shipment individually.

• Access Insights and Reporting: Most portals offer data on costs, delivery times, and performance across carriers, helping you make informed shipping decisions for future planning.

Adjust and Scale as Needed

• Scale Up for the Rush: With all carriers in one portal and support from our dedicated team, you can respond more flexibly to seasonal peaks. If a carrier experiences delays, switching to another is easier, minimising potential disruptions.

• Plan for Returns: Forward planning includes preparing for post-holiday returns. Having all shipping options and support in one place allows you to manage reverse logistics efficiently and keep customers satisfied.

Having access to all your carrier options in one centralised portal, backed by a dedicated team, allows for smarter, faster, and more cost-effective shipping during the holiday rush. Forward planning and dedicated support help you deliver a seamless customer experience—making the busiest time of year more manageable.

Contact us today to sign up for a FREE SHIPPING ACCOUNT and get everything you need set up for the rush!

0203 600 6006

[email protected]

www.londoneasttransport.co.uk